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The Role of Observation and Attention in the Emergence of Recovery

Field Notes

Posted on May 27, 2026, by Peter Loomis




1. Introduction
2. Answering the Call
3. Last Fall
4. Austin
5. Observation and Attention
6. Conclusion


Introduction

I just returned from nearly three weeks in Austin where I was helping my brother through a kidney removal surgery following the discovery of a large mass that was ultimately confirmed to be cancerous. For much of the lead up, the outlook remained uncertain. We knew something was wrong, but not the scope of it yet. What began as nausea and discomfort gradually escalated into a DVT, then a Pulmonary Embolism, then scans, specialists and eventually the discovery of the mass itself. Once surgery was scheduled, everything in life started orienting around that date.

This was the second time in less than a year that I found myself stepping into a short-term medical advocate and caregiving role. Last fall it was with my mother following an unexpected hospitalization and rehab stay in San Francisco before helping her transition back home to Milwaukee. This time it was my brother. Different cities, different circumstances, different medical realities, but strangely similar rhythms.

Hospitals. Waiting rooms. Rounds. Case managers. Insurance questions. Medication tracking. Support systems. Transportation. Logistics. Observation.

Looking back on the experience, what strikes me is just how much revolves around observation and orientation long before any type of intervention. Trying to understand what is happening. Assessing conditions before reacting too quickly. Paying close enough attention to identify what is actually needed rather than simply what feels urgent in the moment.

The more time I spent inside that process, the more I started realizing how deeply this same pattern exists inside design work, too.


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The Dell Seton Hospital in Austin, TX

On the way to visit Dave at Ascension Dell Seton Hospital in Austin.

2. Answering the Call

When my mom and sister asked if I’d be able to go down to Austin to help, the answer was immediate. This is my brother we’re talking about. Of course I was going.

Still, I was aware going in how intense these situations can become over time. Not simply emotionally, but systemically. Caregiving quickly expands beyond emotional support alone. It becomes a combination of project management, logistics, observation, communication, scheduling, preparation and adaptation all happening simultaneously while everyone involved is also trying to regulate their own anxiety and uncertainty.

A few years earlier, after my father’s accident and hospitalization, my family had already experienced how important observation and communication could become inside medical environments. We made it a point to have someone physically present in the room during rounds whenever possible because information itself became part of the support structure. Doctors would appear briefly, nurses would rotate shifts, specialists would move quickly between patients and opportunities to ask questions could disappear just as quickly as they arrived.

Someone needed to be paying attention. So we took notes. We tracked developments. We relayed updates back to family and friends. We tried to orient ourselves inside systems we did not fully understand while simultaneously attempting to advocate for someone we loved.

Much of that experience has shaped the way I approached both my mother’s recovery last fall and now that of my brother.


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My Mom and I outside the River Woods Medical Complex

My Mom and I outside the River Woods Medical Complex

3. Last Fall

After my mother’s hospitalization and rehab stay in SF last year, I traveled back with her to Milwaukee and stayed for roughly a month helping her transition back into her home environment.

There were follow up appointments. Caregivers to coordinate. Home care visits. Questions about mobility, safety and accessibility. At the same time there were also smaller, quieter observations accumulating each day. Comments made in passing about things being difficult to reach. Areas of friction around the house. Rooms that no longer supported how she actually moved through the environment now versus years earlier.

I made notes constantly. A bed rail. A heated blanket. Better lighting. Safer pathways. Clearing rooms. Removing clutter. Making the house easier to navigate physically and cognitively.

At some point I realized I was approaching the environment almost the same way I approach design. Not always in the sense of aesthetics, but by observing behavior closely enough to identify where unnecessary friction was accumulating and where support systems were failing to meet evolving needs.

The solutions themselves were often not especially glamorous. Clearing decades of accumulated boxes from a room. Taking vanloads of old storage to the dump. Setting up a Medical Guardian pendant. Reorganizing furniture. Improving access to frequently used items. But over time these smaller interventions gradually changed the emotional texture of the environment itself. The house started functioning more smoothly again. Daily life required less effort to maintain.

"Where attention goes, energy flows."

— James Redfield

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The Texas Capitol in Austin, just outside the hospital

The Texas Capitol was just outside the hospital in downtown Austin.

4. Austin

By the time I arrived in Austin this spring, I was already somewhat mentally prepared for the larger shape these situations tend to take, even if the medical specifics were entirely different.

As surgery approached, life became increasingly focused on preparation and orientation. We discussed wills, passwords, medical bills, insurance, work leave, recovery timelines and contingency plans. We assembled questions for doctors. Took notes constantly. Tried to understand what post-surgical recovery might realistically look like before it arrived.

Then, suddenly, it was surgery morning. At the hospital before 5:30 am. Into pre-op with nurses and anesthesiologists. Waiting areas. Watching the hours stretch and compress strangely at the same time.

Once surgery was complete, the environment shifted again into recovery mode. Pain management. Walking. Oxygen levels. Digestion. Sleep. Physical therapy. Anxiety. Medications. Monitoring. Small incremental improvements gradually becoming visible over days instead of hours.

What became increasingly clear throughout the experience was how much useful intervention first emerged from observation itself. Watching how Dave moved getting out of bed. Listening carefully to frustrations or pain points mentioned in passing. Noticing which parts of the house created unnecessary effort. Identifying where energy was leaking away through friction, clutter or poor organization.

Most of the improvements we made emerged directly from paying attention long enough for patterns to become visible.

A filing station. A plant shelf spanning the kitchen window. Music gear reorganized closer to the couch so he could comfortably engage while recovering. Cold brew systems. Storage improvements. Clearing pathways. Adjusting lighting. Creating calmer visual environments.

None of these things individually solved recovery, of course. But together they gradually reshaped the environment around the recovery process itself.


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A rendering of Dave's studio with new backdrop and rail system'

A concept rendering for Dave's studio with new backdrop and rail system.

5. Observation and Attention

What I slowly started realizing throughout all of this was how little effective intervention actually begins with intervention itself. Almost everything useful first emerged from observation.

Watching how someone moves through a space. Listening to repeated frustrations. Paying attention to emotional bandwidth. Observing where confusion accumulates. Noticing what drains energy versus what restores it. The more carefully I paid attention, the more obvious certain solutions became.

This feels deeply connected to design work as well, although I think the industry sometimes obscures this beneath aesthetics, deliverables and launch culture. Good design often begins much earlier and much quieter than that. Observation. Listening. Watching how people are actually functioning inside systems before attempting to redesign.

Without careful observation, intervention easily becomes projection. You optimize the wrong thing. You solve the wrong problem. You create complexity instead of reducing it.

What became increasingly clear to me throughout this experience is that attention itself is not passive. Paying sustained attention to systems changes your relationship to them. Journaling changes awareness. Listening changes conversations. Tracking recovery reveals patterns that otherwise disappear into emotional blur and exhaustion.

Even healing itself often seems to emerge gradually through repeated attention and support rather than dramatic singular actions. You cannot force recovery directly. But you can create conditions that make recovery more possible.

Reducing friction. Improving accessibility. Preserving bandwidth. Creating calmer environments. Supporting continuity. Helping people orient themselves inside uncertainty.

In many ways, that feels very close to what good design is supposed to do too.


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Rendering of my brother's backyard'

Looking out over San Francisco after returning to the Bay Area.

Conclusion

Returning to San Francisco this week, I find myself appreciating normalcy, a quiet night at home, tinkering in my studio and sleeping deeply on my bed. Everything is still here, just waiting for me to walk in and re-engage. Looking out over the city. Watering plants on my deck. Checking what survived here while I was gone. Unpacking it all.

Meaningful outcomes often can not be forced directly. Healing. Trust. Clarity. Creativity. These can take time to develop and may be fragile or delicate.

Conditions can be shaped. Attention matters. Observation matters. Listening matters. And sometimes simply paying close enough attention allows entirely new possibilities for recovery, growth and change to emerge.



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